Support
Support is by email at picklespicks4-11wamn@mail.grokbot.com. Do not send client names, prices or your license key unless we ask for something specific.
Quick answers
My bids disappeared.
Bids live in the browser where you made them. Check you are using the same browser and device, and not a private window. Clearing site data deletes them; Pro backups prevent that.
The price looks too high or too low.
Look at crew hours per visit first. Most surprises come from a production rate that does not fit the property, or from drive time. Compare with the rates guide and your own timed visits.
My license key does not work.
Paste it exactly as sent, as one line. If it says expired, renew. If it still fails, send a problem report without the key.
How do I make a PDF?
Open the bid, select Proposal, then Print or save as PDF, and choose "Save as PDF" as the printer.
Error log on this device
Kept only in this browser. Copy it into a problem report if we ask for it.
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